Affordable Pricing With Fast Setup
Every plan includes
Shared Team Inbox
Contact Management
Broadcast Management
Template Submission
Chatbot Builder
APIs & Webhooks
Integrations
Pricing
(One Time Setup Fee $250 will be charged additionally)
Standard
- Basic chatbot (static) builder
- Multi-Agent support dashboard & analytics
- WhatsApp broadcast & message scheduler
- Free 1,000 conversations per month
- Free login for 5 agents (extra agent- $40/month)
- Integrations – Zoho, HubSpot, Zapier, Woocommerce, Shopify, APIs & up to 2 webhooks
- WATI Smooth Onboarding
- META Business Manager Verification
- WATI Chatbot setup
- WATI Automation setup
- WATI Keywords Action Setup
- WATI Template Application and Approvals
- WATI UIC & BIC Credit Management
- WATI Web-hooks & Other Integration (On Demand)
- WATI CRM Trainings
Professional
- Advanced chatbot (dynamic) builder
- Google Sheets integration for chat automation
- Multi-Agent support dashboard & analytics
- WhatsApp broadcast & message scheduler
- Free 1,000 conversations per month
- Free login for 5 agents (extra agent- $40/month)
- Integrations – Zoho, HubSpot, Zapier, Woocommerce, Shopify, APIs & up to 10 webhooks
- WATI Smooth Onboarding
- META Business Manager Verification
- WATI Chatbot setup
- WATI Automation setup
- WATI Keywords Action Setup
- WATI Template Application and Approvals
- WATI UIC & BIC Credit Management
- WATI Web-hooks & Other Integration (On Demand)
- WATI CRM Trainings
One Month Paid Trial Available
Pay Per Conversation, Not Per Message
Each Conversation is a 24 hour window where you can send unlimited messages
NOTE
Meta standard charges will apply after consumption of Free 1000 Conversation / Broadcast.
User-Initiated Conversation
If a user sends a message and business replies to it, a conversation session is initiated and the session is valid for 24 hours.
Business-Initiated Conversation
If a business sends the first message, the conversation is initiated immediately is valid for 24 hours from the message sent time.
WhatsApp charges based on conversations. Unlimited messages can be exchanged during a 24 hour conversation without extra fee. The fee per conversation varies by country.
Optional Add-Ons
Each Conversation is a 24 hour window where you can send unlimited messages
Priority Account Manager AED2000/month
Shopify Integration AED19.96/month
Customer Engagement on WhatsApp Made Simple
Drive Sales, Support & Marketing Conversations on the World’s most popular messaging App
- Make it easy for the team to collaborate with private notes.
- Assign conversations to agents.
- Respond quickly with custom parameters and quick replies.
- Focussed on WhatsApp
- Easy to setup and use
- Extensive native integrations
- Improved customer experience
- Better open rates and response rates
- Reliable and robust
Frequently Asked Questions
Only businesses that are approved for WhatsApp Business APIs can apply to green tick verification.
A display name must have a clear relationship with your business.
First of all, you should have a verified Facebook Business Manager ID. And if you don’t have a verified one, we will help you in the process.
Then you need a WhatsApp phone number which should not have a WhatsApp account.
Finally, you will need a business display name.
No, the name is to speed up the approval process. WhatsApp advises businesses to use descriptive names for their templates rather than random ones like “message_124a” it will make it easier for the person that will be approving your message as well as for you who will manage in a sea of other templates.
Can’t have more than 1024 characters.
Yes, you can include media in the templates, such as images, videos, and documents.
Yes, you can add up to 3 buttons for a template, and it can be a quick reply button or a call-to-action button such as “call phone” or “visit website”.
WATI CRM is a solution built by us on top of WhatsApp APIs, and it includes user interface for non-technical users whereas WATI WhatsApp API Gateway will allow you to build your own systems, and no User Interface is provided, also it requires developers for setup.
Yes, we have a direct integration with Zoho CRM.
Yes, we have a Whatsapp Shop plugin and ready to be used.
Yes, we have a direct integration with Shopify where you can do different actions such as sending cart abandonment messages, Order completed/confirmation, and Follow up after Purchase, etc.
You can easily add a WhatsApp Chat Button which is powered by WATI.io and connect it to your personal WhatsApp number. Also, have the chat widget all over your website with your brand name and logo.
Subscribe and Unsubscribe, Update Attribute, Assign Agent and Assign Team, Webhook, Template. Update Chat Status, Invoke New Flow, Update Topic, Time Delay.
The sequence feature allows the user to schedule messages (in various formats) sending in sequence and immediately or after a period of time.
WATI automation is a module that allows users to automate customer enquiries by building a no-code WhatsApp Chatbot. Users can set up common keywords to quickly auto-respond to customers or use the flow automation system, acting as a first-layer to filter messages that don’t need a live agent interaction. The flow system is way of Interactive Messaging, where users can select or interact with the auto-reply message without a live agent interaction.
Broadcast allows businesses to send template messages to their customers. It can be sent to Individual Customers, Customer Segments, or Customers from CSV.
Be specific and clear. Be careful with formatting. Make your template name clear. Do not use a mixture of languages.
To add a team, the user needs to access the “Operator Management” screen –> “Team” tab. Then click the “Add team” button. Also, you can add operators to each team.
The Dashboard Page contains charts to analyze real-time statistical information.
WATI Mobile App is for agents to manage customer support and reply to customers on the go without having desktop access.
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Talk to one of our consultants today and learn how to start leveraging your business.
